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Terms

Terms of Service

ServAIceDesk is a hosted service: start a free trial from this website, or ask us for a guided pilot.

On this page

  1. Our commitments
  2. Service Model
  3. Acceptable Use
  4. Contact
Privacy Policy →

Our commitments

  • ServAIceDesk is delivered as a hosted service with self-service trials and optional guided onboarding.
  • Pilot onboarding, connector enablement, and autonomy settings are reviewed with each tenant.
  • Customers remain responsible for the data they submit and the external systems they connect.
  • Production commitments are finalized during commercial onboarding and architecture review.

Service Model

Start a self-service free trial or request guided onboarding. Current prices and trial terms are shown on the website and during signup. Customers choose monthly or annual per-agent billing inside their service desk; requesters are free. Any separately agreed pilot scope and support commitments are confirmed during onboarding.

Acceptable Use

Customers may not use the service to access systems they are not authorized to manage or to execute automation outside approved operational boundaries.

Contact

Customers can raise commercial, legal or onboarding questions through Billing and Support in their service desk’s Settings, or by replying to any email from us.

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People in control.

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